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Read our Privacy policy and Terms of use for more information.
Last Updated: May 2026
CX AI News is a trading name of CX AI News Ltd, a company registered in England and Wales (company number 17189035). Our registered address is Suite A, 82 James Carter Road, Mildenhall, IP28 7DE.
CX AI News (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, subscribe to our newsletter, or engage with our content.
We may collect the following types of information:
Name
Email address
Company and job role (if submitted)
Any messages or communications sent directly to us
When you access our website, Beehiiv and analytics tools may automatically collect:
IP address
Browser type, device type
Pages visited, time spent on each page
Referring website or link
We use cookies and standard tracking technologies to:
Analyse site performance
Improve user experience
Personalise content recommendations
You can manage or disable cookies through your browser settings.
We use your data to:
Deliver the CX AI News newsletter
Personalise and improve your reading experience
Communicate updates, announcements, or content links
Analyse engagement to improve content
Ensure website security and performance
We never sell your data.
We process your information under the following lawful bases:
Consent — when you subscribe or opt-in
Legitimate interest — for analytics and site operation
Contract — to deliver requested content
We may share limited data with:
Beehiiv (email delivery, analytics, signup forms)
Analytics providers (e.g., Google Analytics)
Service providers needed to operate the site
We will never sell, rent, or trade your data.
We retain your information for as long as:
You remain a subscriber
It is necessary for operational or legal reasons
You may unsubscribe at any time.
You have the right to:
Access your personal data
Correct inaccuracies
Request deletion
Restrict processing
Withdraw consent
To exercise these rights, contact us at: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.
CX AI News is not intended for individuals under 16.
We do not knowingly collect children’s personal data.
We use standard security practices to protect your information, including encryption, access controls, and secure hosting. However, no online system is completely secure, and we cannot guarantee absolute protection.
We may update this Privacy Policy periodically. Updates will be posted on this page.
If you have questions about this Privacy Policy or your data:
Email: [email protected]