This website uses cookies
Read our Privacy policy and Terms of use for more information.
Last updated: May 2026
CX AI News is a trading name of CX AI News Ltd, a company registered in England and Wales (company number 17189035). Our registered address is Suite A, 82 James Carter Road, Mildenhall, IP28 7DE.
This Cookie Policy explains how CX AI News (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website, access our content, or interact with our emails. We use cookies to provide core functionality, improve site performance, analyse usage, and deliver a better experience for our readers. We will ask for your consent before placing non-essential cookies on your device.
Cookies are small text files stored on your device when you visit a website. They help websites operate properly, remember your preferences, and gather anonymised analytics data. Cookies can be:
Session cookies – deleted when you close your browser
Persistent cookies – remain until they expire
First-party cookies – set by CX AI News
Third-party cookies – set by external services we use (e.g., analytics tools)
We use cookies for the following purposes:
These enable core functionality such as security, page navigation, loading performance and form submissions. The website cannot function properly without these cookies.
These help us understand how visitors use the site, which pages are popular, and how users navigate.
We may use tools such as:
Beehiiv Analytics (built into the platform)
Google Analytics or similar services
All analytics data is aggregated and anonymous.
These remember your settings and choices — for example, newsletter preferences or whether you have dismissed a banner.
Our emails may include:
Tracking pixels
Link tracking
Device and open-rate analytics
This helps us understand engagement and improve content relevance.
We may embed or link to third-party services such as:
Social media platforms
Video hosting (e.g., YouTube)
Advertising or sponsored content partners (in future)
These providers may set their own cookies.
We may use some or all of the following categories of cookies:
Used to operate the website, load pages, maintain security and enable newsletter functionality.
Duration: Session-based or up to 1 year.
Used to understand visitor behaviour, measure traffic and improve site performance.
Duration: Varies by provider.
Tracking pixels and link tracking help measure email opens, clicks, device type and engagement.
Duration: Applies per email sent.
Store user settings such as dismissed banners or saved preferences.
Duration: Up to 1 year.
May be set when content from external platforms is embedded (e.g., YouTube, X/Twitter, LinkedIn).
Duration: Varies by provider.
You can control or delete cookies through your browser settings.
Most browsers allow you to:
Block all cookies
Block third-party cookies
Delete existing cookies
Receive alerts before cookies are stored
Useful links:
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Please note: Blocking certain cookies may affect site performance.
We may update this Cookie Policy from time to time to reflect changes in:
Technology
Legal requirements
Our use of cookies
Beehiiv platform updates
The “Last updated” date at the top of the page will be revised accordingly.
For any questions about this Cookie Policy, please contact us:
Email: [email protected]